No, our product is sold only through our website.

Please write to info@transformerhat.com indicating model/color and quantity to get soon answer.

Our Factory is located in Peru.

Yes, our product can be monogrammed since 1000 units. For more information complete Private Label form.

Yes, for more information complete Private Label form.

We only ship in USA and Canada.

Standard shipping includes 48 states of USA, with a limit of 5 to 7 days after verification and approved of payment.
Shipping to Hawaii, Alaska and Canada may take 2 or 3 additional days to standard shipping.

We accept all payments methods, Visa, MasterCard, American Express, Diners Club, Discover, JCB and PayPal.

No, once the purchase is approved, no change of information can be made.

No, once the purchase is approved, no change can be made.

Yes, for more information complete Private Label form.

All our products go through a strict quality control, however, we accept the following policy.

All customers must first provide photos and an explanation of the defect to support@transformerhat.com.
Once the defect is confirmed, We  will offer the following options:

– Exchange of the defective item for an equivalent replacement.
– If the item is no longer in stock, we will offer a refund less shipping costs.

Merchandise must be returned within 15 days of receipt. Merchandise must show no signs of use. Merchandise must have all tags, including any Transformer Hat hangtags, attached.

Items are non-refundable and can not be exchanged without manufactured defects.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit www.allaboutcookies.org.
• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and Paypal Accounts, email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you;
• Screen our orders for potential risk or fraud; and

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). INCLUDING: ADVERTISING/RETARGETING.

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, We use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at support@transformerhat.com